Privacy Policy

National Colour Agencies

Effective Date: 15th December 2025

National Colour Agencies (“we”, “us”, “our”) operates the website https://nationalcolouragencies.com.
This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the Digital Personal Data Protection Act, 2023 (India).

By using our website or services, you agree to the practices described in this Policy.

1. Who We Are

National Colour Agencies is an Indian business engaged in the supply of pigments, specialty chemicals, waxes, oils, and related raw materials to industrial and commercial customers.

For the purpose of applicable data protection laws, we are the Data Fiduciary of your personal data.

2. Personal Data We Collect

We collect personal data only when it is necessary for legitimate business purposes.

a) Information you provide directly

• Name

• Company / Organization name

• Email address

• Phone number

• Billing and shipping address

• GST or business details (for invoicing)

• Order and inquiry details

b) Automatically collected information

When you visit our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited and interaction data

• Date, time, and referral source

• Cookies and similar technologies

This data is used only for analytics, security, and website improvement.

3. Purpose of Data Collection

We use your personal data strictly for:

• Processing orders and payments

• Responding to inquiries and quotations

• Shipping and logistics coordination

• Customer support and communication

• Website security and fraud prevention

• Legal, accounting, and compliance obligations

We do not sell or rent your personal data to third parties.

4. Payment Processing

All online payments are processed through secure third-party payment gateways.

We:

• Do not store debit/credit card details

• Do not have access to sensitive payment credentials

Payment gateways operate under their own privacy and security policies.

5. Cookies & Tracking Technologies

Our website uses cookies for:

• Essential website functionality

• Analytics and performance monitoring

You may control or disable cookies through your browser settings.
Disabling cookies may affect certain website features.

6. Data Sharing & Third Parties

We may share limited personal data only with:

• Payment gateways

• Logistics and courier partners

• Website analytics providers

• Government or regulatory authorities when legally required

Such parties receive only the data necessary to perform their services and are expected to maintain confidentiality.

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill business and legal obligations

• Maintain transaction and tax records

• Resolve disputes and enforce agreements

Data is securely deleted or anonymized when no longer required.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your data against:

• Unauthorized access

• Loss or misuse

• Alteration or disclosure

However, no method of transmission over the internet is completely secure. Use of the website is at your own risk.

9. Your Rights (Under Indian Law)

As per applicable Indian data protection laws, you may:

• Request access to your personal data

• Request correction or updating of data

• Request deletion of data (subject to legal requirements)

• Withdraw consent where applicable

Requests can be made by contacting us at the email below.

10. Children’s Data

Our website and services are not intended for individuals under 18 years of age.
We do not knowingly collect children’s personal data.

11. External Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such websites.

12. Legal Disclosure

We may disclose personal data if required to do so by law or in good faith to:

• Comply with legal obligations

• Protect our rights and property

• Prevent fraud or unlawful activity

13. Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.

Continued use of the website constitutes acceptance of the revised policy.

14. Contact & Grievance Redressal

For any privacy-related questions, requests, or grievances, contact:

📧 info@nationalcolouragencies.com