Terms and Conditions

National Colour Agencies

1. Introduction

These Terms and Conditions (“Terms”) govern the use of the website https://nationalcolouragencies.com and the purchase of products from National Colour Agencies (“Company”, “we”, “us”, “our”).

By accessing this website or placing an order, you agree to be legally bound by these Terms.
If you do not agree, do not use this website or place any orders.

2. Nature of Business & Intended Users

National Colour Agencies supplies pigments, specialty chemicals, waxes, oils, and related raw materials, primarily intended for industrial, commercial, and professional use.

By purchasing from us, you confirm that:

• You possess adequate technical knowledge to handle and use these products

• You are purchasing for lawful industrial or commercial purposes

• You will independently evaluate product suitability for your application

We are not responsible for end-use decisions made by buyers.

3. Product Information & Technical Data

• Product descriptions, specifications, and technical information (including TDS/MSDS) are provided in good faith

• Such information is indicative, not a performance guarantee

• Actual results may vary due to:

  • Processing conditions

  • Formulation differences

  • Equipment, environment, and handling

The buyer bears full responsibility for testing, validation, and regulatory compliance before commercial use.

4. Orders & Acceptance

• Orders are confirmed only after payment confirmation or explicit written approval from the Company

• We reserve the right to:

  • Reject or cancel orders

  • Limit quantities

  • Refuse supply without assigning reasons

Order confirmation does not constitute acceptance of any buyer-imposed terms.

5. Pricing & Payments

• Prices are subject to change without prior notice

• All prices are exclusive of applicable taxes unless stated otherwise

• Payments are accepted via:

  • Debit/Credit Cards

  • UPI & approved digital wallets

Orders may be withheld or cancelled if payment verification fails.

6. Shipping & Delivery

• Orders are generally processed within 3 hours of payment

• Dispatch is typically completed within 48 hours, subject to stock availability

• Delivery timelines (3–10 working days) are estimates, not guarantees

We are not liable for delays caused by:

• Logistics partners

• Force majeure events

• Incorrect delivery information provided by the customer

Risk of loss transfers to the buyer upon dispatch.

7. Returns, Replacements & Refunds

Returns or replacements are allowed only in cases of Incorrect products supplied

Conditions:

• Notification must be sent within 5 days of delivery

• Prior written authorization is mandatory

• Products must be unused and in original condition

No returns or refunds for:

• Used or partially used products

• Application or formulation failures

• Buyer’s incorrect selection or misuse

Refunds, if approved, are processed after inspection.

8. Limitation of Liability

To the maximum extent permitted under Indian law:

• Our liability is limited strictly to the invoice value of the product supplied

• We are not liable for:

  • Production losses

  • Batch rejections

  • Loss of profit, business, or reputation

  • Indirect or consequential damages

Chemical products are inherently variable. Buyers accept this risk.

9. Intellectual Property

All content on this website, including:

• Text

• Images

• Technical documents

• Branding

is the intellectual property of National Colour Agencies and may not be copied, reproduced, or redistributed without written permission.

10. Website Use

You agree not to:

• Misuse the website

• Introduce malware or harmful code

• Attempt unauthorized access to systems or data

We may suspend or terminate access without notice if misuse is detected.

11. Third-Party Links

Any third-party links are provided for convenience only.
We do not control or endorse third-party websites and are not responsible for their content or practices.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of India.

All disputes shall be subject to the exclusive jurisdiction of courts in Delhi, India.

No exceptions.

13. Amendments

We reserve the right to modify these Terms at any time.
Continued use of the website constitutes acceptance of updated Terms.

14. Contact Information

For any queries regarding these Terms, contact:

📧 info@nationalcolouragencies.com